Frequently Asked Questions




Renting a storage unit at Northwest Storage is simple and 100% online. You can browse unit sizes, reserve your space, sign your agreement, and pay your bill—all from the comfort of your home or office. Once your rental is confirmed, your unit is ready for immediate use.
All tenants enjoy 24-hour access to their storage units. Whether you need to drop off belongings late at night or retrieve items early in the morning, our facility is always available for your convenience.
Our facility is located at 27130 Larry Lane, Maryville, MO 64468, easily accessible from Highway 136 and Highway 71. We serve Maryville and nearby communities including St. Joseph, Savannah, Mound City, Rock Port, Clarinda, Auburn, Bethany, Chillicothe, and Hopkins.
We provide a variety of unit sizes to fit personal, business, or college storage needs. From small personal lockers to larger units suitable for furniture, vehicles, or seasonal equipment, there’s a space for every requirement.
Yes. All units are secure, with on-site security cameras monitoring the property. Drive-up and interior units add convenience while keeping your belongings protected at all times.
Absolutely. Northwest Storage provides online bill pay, so you can manage your account, make payments, and update information without visiting the facility.
While Northwest Storage is remotely managed, you can always reach out via call or text during office hours (9am–6pm daily). We’re here to answer questions, assist with rentals, and provide personalized support whenever you need it.
Yes, we offer both drive-up access for easy loading and unloading, and interior units for extra protection from the elements. Ground-floor access is standard, making every move-in quick and efficient.
Northwest Storage offers flexible rental terms to fit your needs. Whether you need storage for a few weeks, months, or longer, you can reserve a unit for as long as necessary with easy online management.
For any questions about your storage unit, billing, or facility amenities, you can contact us at (660) 209-2660 by call or text. We’re committed to providing responsive, friendly service to every tenant.